Business Trends

Virgin America first airline to offer internet service

In Uncategorized on May 20, 2009 at 4:36 pm

Virgin America, the California-based carrier, announced that as of today it is the first and only airline to offer Gogo(R) In-flight Internet service on every flight. As of today, guests on any of Virgin America’s 100 daily flights have the option to surf the Web, check e-mail, or log on to their corporate VPN – all from the comfort of their seats at 37,000 feet. 

“As a new airline, Virgin America is reinventing the typical domestic air travel experience with award-winning service and brand new, beautifully designed planes equipped with the latest technology and entertainment. With power outlets at every Virgin America seat, Gogo(R) has now turned our planes into WiFi hotspots and home offices in the air,” said Porter Gale, Vice President of Marketing for Virgin America. “Hosting a chat from a plane at 37,000 feet to Oprah Winfrey in her studio is a fun example of how Virgin America is embracing technology and meeting the needs of consumers who want to stay connected.”

Although Virgin America does not typically allow Voice-Over-IP (VoIP) products like Skype video call in-flight due to concerns about maintaining a quiet, restful cabin environment, guests can currently use Gogo(R) to Skype via the instant message feature, in addition to e-mailing, tweeting, updating their Facebook pages and any of the myriad other ways the web is keeping people connected. The early roll out of the Gogo(R) service across the airline’s network makes Virgin America the first and only airline to offer consumers in-flight WiFi on every flight – regardless of route, aircraft type, or flight time.

 

The Gogo(R) service is available for $12.95 for daytime flights of over three hours, $9.95 for daytime flights of less than three hours, $5.95 on red-eye flights and $7.95 for handheld devices. In November 2008, Virgin America launched Gogo(R) In-flight Internet on its first flight with a first ever “air-to-ground” video stream to YouTube Live – YouTube’s first official real-world user event. In February 2009, the airline became the first to host a live national television broadcast via WiFi stream while in-flight over the coast of Massachusetts with CBS News’ THE EARLY SHOW

 

Virgin America flies to San Francisco, Los Angeles, New York, Washington D.C., Seattle, Las Vegas, San Diego, Boston and Orange County. The airline is one of the fastest growing of all time, with an all-new Airbus A320-family fleet and daily flights from: SFO to LAX, SFO to JFK, SFO to SAN, SFO to IAD, SFO to LAS, LAX to JFK, LAX to IAD, SFO to SEA, SEA to LAX, JFK to LAS, BOS to LAX, BOS to SFO and SFO to SNA.

EDITORS NOTE: Virgin America is a U.S. controlled and operated airline and an entirely separate company from Virgin Atlantic. Sir Richard Branson’s Virgin Group is a minority share investor in Virgin America.


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